Refund policy

Return and Refund Policy

At Habibi NYC, customer satisfaction is a top priority. While we currently do not allow returns or refunds after a purchase, we are working towards implementing this feature in the near future. We appreciate your understanding as we strive to enhance our services.

Sizing Adjustments

We understand that choosing the correct size can sometimes be challenging. To assist our customers, we offer the option to adjust sizing on your order before it is shipped. If you need to modify the size of your item, please contact us at  habibii.nyc@gmail.com as soon as possible after placing your order. We will do our best to accommodate your request.

Damages and Issues

If you receive an item that is damaged, defective, or incorrect, we are here to help. Please inspect your order upon receipt and notify us immediately at Habibii.nyc@gmail.com. Once we confirm the issue, we will work with you to resolve it quickly, which may include sending a replacement or offering another appropriate solution.

Important Notes

Chargebacks: We have a zero-tolerance policy for false chargebacks and reserve the right to deny service to individuals engaging in such activities.